Most customer satisfaction surveys take a short time to fill out (usually only about 5 minutes), and often they require some information from the receipt to find out which particular store you shopped at, and the date of your visit. The surveys usually ask you about your more recent visit including what you thought about their products and what kind of customer service you received from their staff, and what you thought of the overall look of their store. Usually they will include a spot where you can share any additional information regarding your visit that you want to share with the company. This could include a good or bad experience that you had, or a suggestion that you think will help their company. Overall, these surveys can tell a business a lot about if their business is going well or not, if changes are needed to products or decor or certain policies, and if their staff members are doing their jobs properly or not.